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Frequently Asked Questions and Troubleshooting

Q&A

Please check the frequently asked questions below and the event code manual above to solve your problem. Still having questions, please contact us with the service hotline:+86-21-59860805

  • What important information should the robot give back to the manufacturer when it fails?
    Down Up

    1. Robot nameplate 2. Failure frequency and condition 3. Log and program 4. Operating conditions and location of equipment

  • What are the types of register instructions?
    Down Up

    The register instructions perform arithmetic operations on registers. There are several types of registers.

    Number register instruction.

    Position register instruction

    Position register element instruction

    String register and string instruction

    Motion register instruction

    Modbus special register instruction


  • Zero lost can direct input factory calibration data recovery zero?
    Down Up

    Direct input factory-calibrated data recovery zero if the robot does not lose zero because of these ways: body battery power down, disassembly encoder and cable joints, motor and reducer.

  • What registers does the robot have?
    Down Up

    The registers used by the Agilebot robot include number register (R), motion register (MR), pose 

    register (PR), string register (SR), socket register and Modbus register. All registers can be called directly through numerical values, or indirectly through combinatorial operation of number registers. They are called direct specifying method and indirect specifying method.


  • Does the console interface support hot swapping?
    Down Up

    The IO port on the robot controller and the external safety (emergency stop circuit) ports do not support 

    hot swapping. Otherwise, it may cause damage to the fuse inside the robot controller!


  • How to turn it on/off correctly?
    Down Up
    1. Power and communication cables must be properly connected between the control cabinet and the robot before starting the machine, and ensure that the equipment has been effectively grounded.

    2. After confirming that the circuit breaker is disconnected, connect the power supply to the control cabinet.

    3. Please follow the shutdown process for equipment shutdown operation, directly shut down the control cabinet power supply may lead to abnormal conditions.

  • What communication interface does the robot support?
    Down Up

    Network communication (Modbus TCP, TCP/IP)

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